After my unpleasant experience with the grumpy saleslady at Staples on Sunday, I went to Paneras for lunch. The gals at the counter were officious--not warm, but certainly not rude or offensive. They did their jobs.
A delightful surprise awaited me, however, when I picked up my soup. The young man who put the orders together and then called the name of the customer finally got to my order. He glanced up, said “Gail, soup?” I responded in the positive and got the warmest, most pleasant shy smile as he handed me my tray.
Such a small thing--a smile, yet so important. I felt special just because of that momentary smile and temporary recognition.
A smile warms the room and the hearts of the people within!
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